I woke up this morning already in a bad mood. I have mystery hives and my face was swelled up as if I were stung by a wasp in the middle of the night. I’m still trying to decide if that’s entirely impossible or not. My husband is on his way home with Benedryl though and I’ve been trying to get a little bit of work done here at my desk in pain.
Then on a whim I opened Facebook to make sure I was spelling a name correctly (I know that sounds silly, but it’s true!) and my pain was forgotten and washed away when I saw the grouping of friends that had all shared a link to a post over on Regretsy.com : http://www.regretsy.com/2011/12/05/cats-1-kids-0/
Then I was just plain angry and didn’t care how much my face hurt. Paypal was sucking holiday joy away from families – from children! – and they justified it by saying that raising money for sick cats would be a more worthy cause. What the hell?
The situation in a nutshell
Regretsy.com raised enough money to distribute toys to over 200 children that needed to have a happier holiday this year.The community responded so well and with such good tidings that they had enough money to send them not only a toy, but a small financial donation to help those families buy food also. That is awesome ~ and it’s always good to know that people have good hearts inside them.
I live in a neighborhood where the economy has taken a major toll on things, I see firsthand how many families need and appreciate help like this. Food on the table, a heating bill paid, a gift under the tree, a smile on a child’s face. It’s amazing when you see it in action – you’ll need tissues to wipe away tears if you’re around when it happens.
Then along comes Paypal and squashes all the hopes and dreams of everyone involved! They force Regretsy to refund all the donations and purchases and they lock away all the money – except for the fees that they took out for themselves, of course. You can read the full conversation that was had with Paypal’s representative here at Regretsy <==
Do YOU Use a Paypal Donate Button?
I want address the part of this that I think has an effect on marketers, bloggers, web design folks, and just about anyone that does business online if they use a Paypal Donate button. I know I see them everywhere – donate to support your favorite web application, your favorite WordPress plugin, your favorite free blog theme, your favorite website full of free craft patterns, your favorite whatever it might be….
Paypal is telling Regretsy that the Donation button is only for nonnprofits. Keep in mind that it does not say that anywhere in the documentation on Paypal’s website or in the documentation for using the Donate button. (or at least it didn’t before today, I’m sure they’ll change that soon) They made them refund all the donations.
Buy Now Might Not Work Either
So in an effort to correct the situation Regretsy raised their funds a second time using the Buy Now button, allowing contributors to purchase mystery gifts for the kids on the list. You chip in some money, a kid gets a gift. Sounds normal to me – that’s how these things usually work. I’d gladly pitch in for something like that and have done so during similar programs in the past.
Paypal squashed it all again and told them they’d have to refund all that money too telling them they weren’t allowed to sell gifts and they could only ship to the buyer. That in itself sounds completely ridiculous ~ considering how many times I’ve used Amazon.com or 1-800-flowers and other merchant websites to purchase a gift and have it shipped directly to the gift recipient, wrapped and with a card even! Is that the best you’ve got, Paypal?
I feel the rant coming on….
I know I’m about to reach full on rambling rant status here shortly so I’ll just say these last two things and then I’ll close my blogging window.
- Go read the post at Regretsy about the situation and including the conversation they had with Paypal.
- Then go read this post at The Green Geeks about why Paypal was wrong, according to their own policies.
I shall now retreat to my heating pad with my painkillers and wish you a good day.